• When customers order at Nutstory, we will receive the orders. However, order requirements need to go through a confirmation step. Nutstory only confirm orders if the order requirements meet the fulfillment criteria at Nutstory.

• Customers need to provide true and complete information: delivery, terms, promotion (if you have)

Nutstory provides the following payment methods: Payment on delivery, Remittance.

With the desire to bring many benefits to our customers, Nutstory has a lot of special promotions. However, to ensure fairness to our customers who are the final consumers of Nutstory, we have the right to refuse orders not intend to personal use or bulk purchases to resell when you participate in the promotion. 

The promotion rules will be updated on the promotion page from time to time and may be changed without notice to customers.

Nutstory has the right to refuse orders that do not meet the terms and conditions to participate in the promotion without notice to customers. Therefore, please refer to the Terms and Conditions of each program before joining.

Currently, Home Delivery Service has been applied to customers in Hanoi urban areas

The price of products listed at Nutstory is the final sale price inclusive of Value Added Tax (VAT). Prices of products may vary depending on the time and promotions attached.

When shopping at Nutstory, customers have to follow these steps: 

Step 1: Choose the item to your cart, go to checkout and provide your information. 

Step 2: Nutstory authenticates the order

Step 3: Nutstory confirm your information (by phone, message or email)

Step 4: Nutstory delivers the items. 

Step 5: Customers receive and pay

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Hotline: 0969377015

Information security is our priority. we strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store. Customers’ information during the payment process will be encrypted to ensure safety. You must not use any program, tool to interfere with systems or change the data structure. 

Individuals or organizations who violate will be deprived of all rights and will be prosecuted if necessary.